Verify you have entered the home WiFi network password correctly. You may have entered the wrong password or chosen the wrong home network.If the password is correct and the SmartHQ app will not connect, call the Connected Home Support Line at 1-80, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email.Press and hold in the small 'Push to Enter' knob (button) until the WiFi icon starts flashing on the display. Wall Oven (Knob) - Turn the Oven Control knob to Remote Enable and keep the Temperature knob on off.Wall Oven (Touch Pad) - Press and hold the 'Remote Enable' button until the WiFi icon starts flashing on the display.Range Control - Press and hold the 'Remote Enable' button until the WiFi icon starts flashing on the display.Find the 'Connected Appliance Information' label inside the oven, around the door and re-enter the network name and password in the SmartHQ™ app. Re-enter the password found on the range 'Connected Appliance Information.' You may have entered the wrong appliance network password.
Smart Ranges and Wall Ovens - Built-In WiFi Set-Up Troubleshootingįor help connecting your range: Smart Ranges and Wall Ovens - Set-Up Built-In WiFi If you have difficulty with the set-up process when connecting your range to your WiFi: Wrong Password